下面是范文网小编分享的服务质量英文自我评价报告12篇(自评报告 英文)，供大家赏析。
服务质量英文自我评价报告1
1: I am warm and cheerful personality, to be friendly, honest and humble man. Work hard, serious and responsible, hard-working, due diligence, patience. With affinity, approachable, good at communication.
2: lively and cheerful, optimistic, broad interest, adaptable, quick, studious, down-to-earth, serious and responsible, perseverance, hard work and courage to meet new challenges.
Willing to learn from others to learn; self-confidence but not conceited, self-confidence, self-confidence, self-confidence, self-confidence, self-confidence, Not self-centered; willing to praise the humble attitude to accept the superior, authoritative; will use 100% of the enthusiasm and energy into the work; approachable. Honest, cheerful, proactive, adaptable, studious, down to earth, a strong team spirit, work proactive, serious attitude.
4 I am cheerful, sincere, optimistic, broad interest, has a strong organizational capacity and adaptability, and has strong management planning and organization and management coordination capacity: a serious and responsible treatment of the work, good communication, coordination, strong And the team spirit; lively and cheerful, optimistic, progressive, caring and good at teaching and learning;
服务质量英文自我评价报告2
英文简短自我评价
First, in the study of theory, firm ideals and beliefs on the communist model.
learning theory has a depth, there is a high level of understanding, check the pendulum problem and anatomical problems have the intensity. therefore, we should pay more attention to the collection and study of marxist-leninist books and treatises, and collect more than 60 articles of the ”three represents“ and ”three represents“, and apply relevant articles to the political study of the departments. recognizing that the ideals and beliefs of communism are not produced out of thin air, they are derived from the scientific understanding and rational gra of the law of human social development and the value of life, and arises from the armament of marxist theory.
Second, learning modern management knowledge, improve management ability to set an example.
Scientific and cultural management knowledge is the basis of social civilization, is the basis of social civilization, is the ladder of human progress, knowledge of the world economy is now emerging, economic globalization, the pace of information technology is faster and faster. self-deep not wait for my urgency, therefore, can continue to learn the management of hotel and hotel knowledge, and from time to time to enrich the work to go. actively promote the ”model meeting room“ in the department, named ”service star“, ”recommended two books a month", calligraphy competition and other health activities.
Third, in the work attitude, style of doing a good example.
As a department manager, always forget the trust of the organization, treat the work diligently and earnestly, every day early, late, take the lead to comply with the rules and regulations of the unit, the leadership assigned to work can actively do a good job. dare to clarify their own point of view, his integrity, style decent, able to put themselves under the leadership and supervision of the masses, not the hands of the power for personal self-interest.
服务质量英文自我评价报告3
1.Easy-going and congenial, with a strong sense of responsibility and good team-spirit.
pleted all the courses in the specialized field, obtaining good command of theoretic knowledge and experimental and DIY skill; Very adaptable and Good at leaning.
3.Having played a couple important roles in the student organizations, honing the interpersonal communication skills and organizational capability.
4.Having a wide range of hobbies, including oral English, music, movies and literature .
5.Fluent in oral English , with fairly good of reading and writing ability; Speaking authentic Mandarin-Chinese.
6.Good command of Computer skills: familiar with different versions of Windows OS and Office application software, able to program with C and Fortran languages, obtained some experience and understanding about other widely-used software like Autocad, Photoshop, Coreldraw and Dreamweaver.
有很强的领悟力和理解力，思维开阔、敏捷，能够很快适应不同环境，
勤奋，踏实，有责任心，对自己的工作尽职尽责。
做事认真、专注，有计划、有条理，追求完美。
形象良好，性格温和、稳重，亲和力强，善于与人相处。
有耐心，对压力和挫折有承受力。
Strong perception & intellect; with widen and swift thinking; able to be quickly adapted to different environmenet.
Diligent; with sureness; responsible; everytime fulfil my duties to my own work.
Conscientiously, absorbedly work in a planned and order way; pursue the perfection.
Good image; temperate, calm and steady personality; strong affinity; good at getting along with people.
patient; have holding capacity to pressure and setback.
反应快、有进取心的应聘者。
服务质量英文自我评价报告4
I July 20, 20xx - October 31, to Guangzhou City Phoenix hotel internship, this time I have a great harvest. Hotel service is a mixture of tangible products and intangible services, the hotel service quality evaluation criteria is the guest's “satisfaction.” Guests in the buyer's market should take the customer demand as the starting point of the marketing work, the lobby on behalf of the hotel and guests to meet the needs of the guests of the hotel services to accept complaints from customers to solve customer problems, is the hotel's nerve center. It is based on these, the status and role of the lobby is particularly important.Although the front lobby is not the hotel's main business sector, but the hotel's market image, service quality and even management level and operating efficiency has a crucial impact. The Front Office is the crowning touch to hotel management. Through this in the Phoenix hotel close to four months of internship, I benefit greatly. The hotel is tantamount to a microcosm of society. The internship is undoubtedly for the near future into the community I provide an important opportunity.
1, to improve communication skills: As a front desk receptionist, as the hotel front-line staff, and the guests contact is face to face, is the most direct. Often receptionist word can affect the guests on the hotel's overall impression, and even affect the mood of the guests all day. How to make your own language so that guests hear comfortable, happy to hear, as a front desk receptionist must learn the course. Of course, communication is not limited to the guests, but also between colleagues, or even to the higher level. People can not help but not have emotional volatility, but this emotional fluctuations tend to affect the mood of others. How to adjust their own mentality, with the best attitude to face the guests, the face of colleagues and even higher, how to bring someone the best smile, every day I seriously think about the problem. In this internship, I not only in communication skills have been improved, but also learned how to adjust the mentality of self.
2, emergency response capacity to improve: work in the front desk, every day must be ready for battle. Because as a front desk receptionist, every day to receive different guests, in the face of different events. Guests can not help some of the guests will not be polite, and even the receptionist will be outrageous. Faced with this situation, how to appease the feelings of the guests, but also to protect the interests of the hotel and its own security, for me is another test.
3, the ability to work independently improved: Through this internship, I am deeply aware of the need to learn their own ability to do this must be their own reason. Only to develop their own independent ability to work in progress. in Work, there are problems, do not understand should be bold to ask colleagues, rather than pretend to understand. Work independently, gain experience, and finally get the most suitable for their own things.
4, service awareness: as a front desk receptionist, always represents the hotel. Whether in the workplace, or walking on the road, as long as the uniforms of the hotel should always have to provide guests with the best service mean. We are the angel of the City of Smiles, all for the guests, for the guests of all, for all guests.
(B) practical experience
1, their own shortcomings and shortcomings: Through this internship, I re-see their own shortcomings and shortcomings. In the language ability is still not very fluent in communication with the guests. Daily visitors to the Phoenix Hotel are mainly domestic guests as well as Japanese guests.However, during the Canton Fair, the hotel is the main source of foreign guests. Because of their ability to speak English is not very good, resulting in communication barriers with the guests. And because of their own lack of work experience in the hotel, leading to work should not appear wrong, for the colleagues to bring a lot of inconvenience. On the other hand, at work, some of my shortcomings is revealed. Such as not careful enough work, not enough to accept criticism of colleagues and so on. But through this nearly four months of exercise, I have been in constant corrections.
2, employment prospects According to incomplete statistics, there are currently more than 9,000 hotels across the country, the hotel talent gap of more than 100,000. And now most of the hotel's grass-roots staff are mostly secondary or tertiary education. I think the current lack of hotel industry is still highly educated professionals. However, even with a high degree, is still unable to become a manager. As a manager or must have many years of work experience. Among them, front-line work experience is very important. Therefore, as a graduate of the college students, it is absolutely not a master, must be prepared to accept the challenge.
(C) internship ideas and recommendations
1, idea: this internship gives us a good opportunity to understand the society. Is that we really into the community before an important step. Law of the jungle has been unable to change the survival of the principle. Want to be successful, you must work harder than others. The internship faced a lot of problems that had never been encountered before. Such as interpersonal problems, guest relations, poor mental state and other issues. But through this nearly four months of learning and improvement, I both in the psychological or ideological have been a lot of progress.
服务质量英文自我评价报告5
I July 20, 20xx - October 31, 20xx to Guangzhou City Phoenix hotel internship, this time I have a great harvest. Hotel service is a mixture of tangible products and intangible services, the hotel service quality evaluation criteria is the guest's “satisfaction.” Guests in the buyer's market should take the customer demand as the starting point of the marketing work, the lobby on behalf of the hotel and guests to meet the needs of the guests of the hotel services to accept complaints from customers to solve customer problems, is the hotel's nerve center. It is based on these, the status and role of the lobby is particularly important.Although the front lobby is not the hotel's main business sector, but the hotel's market image, service quality and even management level and operating efficiency has a crucial impact. The Front Office is the crowning touch to hotel management. Through this in the Phoenix hotel close to four months of internship, I benefit greatly. The hotel is tantamount to a microcosm of society. The internship is undoubtedly for the near future into the community I provide an important opportunity.
1, to improve communication skills: As a front desk receptionist, as the hotel front-line staff, and the guests contact is face to face, is the most direct. Often receptionist word can affect the guests on the hotel's overall impression, and even affect the mood of the guests all day. How to make your own language so that guests hear comfortable, happy to hear, as a front desk receptionist must learn the course. Of course, communication is not limited to the guests, but also between colleagues, or even to the higher level. People can not help but not have emotional volatility, but this emotional fluctuations tend to affect the mood of others. How to adjust their own mentality, with the best attitude to face the guests, the face of colleagues and even higher, how to bring someone the best smile, every day I seriously think about the problem. In this internship, I not only in communication skills have been improved, but also learned how to adjust the mentality of self.
2, emergency response capacity to improve: work in the front desk, every day must be ready for battle. Because as a front desk receptionist, every day to receive different guests, in the face of different events. Guests can not help some of the guests will not be polite, and even the receptionist will be outrageous. Faced with this situation, how to appease the feelings of the guests, but also to protect the interests of the hotel and its own security, for me is another test.
3, the ability to work independently improved: Through this internship, I am deeply aware of the need to learn their own ability to do this must be their own reason. Only to develop their own independent ability to work in progress. in Work, there are problems, do not understand should be bold to ask colleagues, rather than pretend to understand. Work independently, gain experience, and finally get the most suitable for their own things.
4, service awareness: as a front desk receptionist, always represents the hotel. Whether in the workplace, or walking on the road, as long as the uniforms of the hotel should always have to provide guests with the best service mean. We are the angel of the City of Smiles, all for the guests, for the guests of all, for all guests.
(B) practical experience
1, their own shortcomings and shortcomings: Through this internship, I re-see their own shortcomings and shortcomings. In the language ability is still not very fluent in communication with the guests. Daily visitors to the Phoenix Hotel are mainly domestic guests as well as Japanese guests.However, during the Canton Fair, the hotel is the main source of foreign guests. Because of their ability to speak English is not very good, resulting in communication barriers with the guests. And because of their own lack of work experience in the hotel, leading to work should not appear wrong, for the colleagues to bring a lot of inconvenience. On the other hand, at work, some of my shortcomings is revealed. Such as not careful enough work, not enough to accept criticism of colleagues and so on. But through this nearly four months of exercise, I have been in constant corrections.
2, employment prospects According to incomplete statistics, there are currently more than 9,000 hotels across the country, the hotel talent gap of more than 100,000. And now most of the hotel's grass-roots staff are mostly secondary or tertiary education. I think the current lack of hotel industry is still highly educated professionals. However, even with a high degree, is still unable to become a manager. As a manager or must have many years of work experience. Among them, front-line work experience is very important. Therefore, as a graduate of the college students, it is absolutely not a master, must be prepared to accept the challenge.
(C) internship ideas and recommendations
1, idea: this internship gives us a good opportunity to understand the society. Is that we really into the community before an important step. Law of the jungle has been unable to change the survival of the principle. Want to be successful, you must work harder than others. The internship faced a lot of problems that had never been encountered before. Such as interpersonal problems, guest relations, poor mental state and other issues. But through this nearly four months of learning and improvement, I both in the psychological or ideological have been a lot of progress.
服务质量英文自我评价报告6
Good communication skills; Strong adaptability, quick response, positive, flexible, innovative, unique ideas; and have a certain degree of social communication skills , With excellent organization and coordination.
Strong sense of responsibility, be patient and meticulous in work, good at discovering, have good insight into things; be good at communicating with others, openly accept opinions and correct others, have good interpersonal relationship, be a good collaborator and be a leader ; Action, the concept of time strong, higher self-demand.
In college and students can get along very well, with good language skills.Serious, easy-going, can be a very good interpersonal relationship, a team spirit. Character cheerful, affinity, it is easy to get along with others. Easy to accept new things, have a strong learning ability, have a strong ability to adapt.
Years of administrative personnel management experience. Can reasonably handle labor disputes. Work experience in employee training, performance appraisal and mechanism framework establishment. Decisive, good manners, responsible for the work, communication and smooth, with excellent quality of integrated management. Cheerful, able to withstand stress. Long-term stability, the development potential of the work of enterprises.
服务质量英文自我评价报告7
Strong collective sense of honor, sense of responsibility and team spirit, solid professional knowledge, hard to ask, doing things steady, willpower, with a pragmatic, seeking the spirit, can quickly accept new things, can withstand certain work pressure.
Give me a chance, I will also give you a wonderful! I would like to start from the grassroots, modest and responsible, hard work, in practice, continuous learning, do my best to work into, to create their own value!
Familiar with the ka system operating procedures and daily business, with good negotiation skills and communication skills, practical work, stable, team-work spirit, to adapt to the larger elastic work, and challenging. Can often travel.
I am cheerful, optimistic, warm and easy-going; with entrepreneurial spirit and team spirit, good coordination and communication skills and strong practical ability; adaptable, positive; have a strong sense of professionalism and responsibility so that I can face all the difficulties And challenges; and constantly improve their work to adapt to the needs of the work. Proficiency in computer office software.
服务质量英文自我评价报告8
One is not good at performance but also have a want to be recognized by everyone very hot heart; a no social experience, work experience, no experience, Only a fear of hard not afraid of tired not afraid of failure to play stubborn Xiaoqiang. In short I am a responsible, motivated, hard-working and diligent study, hard-working 21st century young people. For the career planning, I would like to say during the in-service I will do a good job in every job, determined not to muddle through, pass, will be a good summary of work experience, access to intermediate cost, , To obtain a registered cost of certification.
Although I am a college student who has no work experience, the four years of study and practice in the university have also given me the ability to work and solve problems, and to solve the problem more comprehensively. In the future work to ”highlight the quality of character, character to create quality“ for the quality of ideas, ”from beginning to end customer-centric is our consistent aim, put ourselves in the customer think is our eternal pursuit of“ service concept, in the Work in a proactive, enthusiastic, always customer-centric, for the sake of customers, strictly abide by the company system, learning corporate culture, conscientiously study the professional knowledge, do not miss any opportunity to practice.
I have a strong ability to adapt, learning and self-management ability, have a certain degree of innovation, has a strong sense of teamwork and good organizational communication skills.
服务质量英文自我评价报告9
During this time, the company conducted a total of three internal audit and three management review. Improve the self-improvement mechanism to achieve continuous improvement.
First, the quality policy and the quality objectives of the implementation of various departments
The quality policy and quality target formulated and issued by the company and adhere to the customer focus of the concept of clear quality management company to carry out the guiding ideology and basic norms, reflects the quality of the system to improve the effectiveness of continuous requirements. The company's quality objectives are the quality of the customer's expectations and needs to further expand, that the pursuit of a high level, guaranteed to achieve.
After three years of operation, the quality system staff has been able to accurately understand the company's quality policy and quality objectives, and quality activities in the implementation. We carefully manage, track quality policy and the implementation of quality objectives, and timely correction of deviation from the quality of the phenomenon. So far, the company's quality objectives have been basically achieved. Contract compliance rate has reached 100%, customer satisfaction rate of 95% or more? .
In the initial stage of realizing the above quality policy and quality target, all departments and departments of the company have formulated the target decomposition evaluation form, and the comprehensive management department has carried out the assessment according to the completion of the target. The corresponding assessment form and the examination result are all qualified.
Document management and implementation
Over the past three years, according to the actual situation of the company, the system files to make the appropriate changes to make it more operable. The administrative department to do a good job of company documents and records management, registration issued, responsible for the drafting of all documents and rules and regulations of the company, approved by the general manager, issued to various departments, from document preparation, review, approval, The implementation of control, so strict control of file storage to prevent loss and damage. Departments strictly enforce the spirit of the document, all staff strictly abide by the rules and regulations formulated by the company, so that a clear division of labor, rewards and punishments strict.
Third, the work of human resources management
In order to meet all the requirements of the company, we have strengthened the training of technical staff, department managers and all staff to meet the requirements. Specifically do the following:
1, in order to achieve the company's demand for talent and technical staff, we strengthen the company's technical staff, department managers and various types of personnel training. The company has formulated the company's human resources management system, standardized management of the company's employees, the technical titles of workers registered for the development of the company's annual training plan, the department developed their own responsibilities, respectively, the implementation of the training, integrated management supervisionHappening.
2, the organization of various departments to assess the effectiveness of training. Internal training to take written, oral and discussion forms, training, pass rate of 100%.
3, At present, the company's professional and technical personnel of the skill level can fully guarantee the demand for product quality control, and continuously improve the management of grass-roots technical personnel for the company's sustained and stable development to provide adequate technical and management personnel.
Fourth, the contract review control
purchasing and Supply Department in the drafting of the procurement contract and before the signing of the contract, the company other functional departments, including the Ministry of Production, Technology, Finance and other departments to review. To analyze the possible risks in the purchased products, to minimize the contract risks, to improve the contract terms, to balance the rights and obligations of both parties, to ensure that the contract truly achieve the principles of fairness, fairness and good faith, and make it operational Strong features, and ultimately become the legal basis for binding both sides to ensure that the products in accordance with the contract of the quality, quantity, on schedule supply. Contract Law Department and the relevant departments in accordance with the ”quality manual“ requirements seriously ”tender / contract review record form“; To further ensure the achievement of the quality objectives, after the implementation of the contract, in accordance with the requirements of the quality management system tracking and management, regular communication with the parties to the contract to understand and grasp the problems in the contract implementation, faithfully fill out the ” Opinions “; signed by the parties responsible person, to identify problems in a timely manner to the company leaders report and propose solutions to the leadership of the company to timely and accurate decision-making and deployment. The contract must be adjusted and changed in accordance with the provisions of the program in a timely manner to coordinate the parties to adjust and change, and strive to minimize economic losses, the contradiction in the bud, so that supervision and management and friendly cooperation to achieve the dual effect.
Fifth, budget management
Ministry of Finance budget Koko through a year's system operation, accumulated work experience, so that the work level has been greatly improved. Previous product pre-trial information is a few products using the same pre-trial information, and now the basic things in advance to prepare, staff information at any time to adjust, saving a lot of time. At the same time according to the requirements of different products targeted tissue materials, so that the work has been significantly improved.
服务质量英文自我评价报告10
The internship has been completed, through this time internship, I got a comprehensive exercise, internship process also made me complete a student, in the course of social transition, improve their independence, get the The use of knowledge in this area capacity, for the future to lay a solid foundation to take the community.
In these days I did learn a lot of things: In addition to learning Chinese food service procedures and skills, Cantonese characteristics and types of classroom can learn something, but also learn some class is difficult to learn To the things: how to handle their own interests and the interests of the hotel, how to deal with interpersonal relationships between colleagues, how to adjust their attitude, let me know that as a waiter should have a strong sense of service. In a chat with a department manager, the manager mentioned the sense of service, I very much agree with his view: “Service awareness is not only requires the waiter to provide quality services to the guests the idea and desire, and should also have their colleagues the same ”Yes, this is the“ sense of service, ”the real meaning, this is a true manifestation of the quality of the waiter. Making me from a fledgling students, gradually familiar with the hotel's organizational structure, personnel relations, corporate culture, but also I slowly adapt to this society.
I always proud to be able to do a service staff, because we are helping others every day, and guests here is a surprise to us, and we also found in the guests pleasant surprise in the rich life. We may not have a lot of money, but we will not be poor, because we are intelligent, informative, responsible, helpful, loyal and trustworthy, and we have a loving family, all of which , It constitutes our life today. In fact, the rich life is not hard to find, it is for us in every surprise for others. I am also pleased that the hotel staff are so warm and friendly, they are not because we are interns and indifferent to our blunt, while in fatigue, the colleagues of a sweet smile, a more common “Hard” will make people moved, it seems that employees are most able to understand their feelings, because they can stand in the staff point of view of their own problems, because they are talking about “the hearts of ordinary people.
服务质量英文自我评价报告11
为了帮助大家写英文自我评价，想大家推荐一些英语自我评价常见例子。希望对大家有帮助。
Goodpeoplemanagementandcommunicationskills.Teamplayer.有良好的人员管理和交际能力。能在集体中发挥带头作用。
Abletoworkunderhighpressureandtimelimitation.能够在高压力下和时间限制下进行工作。
Beelegantandwithnicepersonality.举止优雅、个人性格好。
Withgoodmanagerialskillsandorganizationalcapabilities.有良好的管理艺术和组织能力。
Themainqualitiesrequiredarepreparednesstoworkhard,abilitytolearn,ambitionandgoodhealth.主要必备素质是吃苦耐劳精神好、学习能力优、事业心强和身体棒。
Mature,self-motivatedandstronginterpersonalskills.思想成熟、上进心强，并具极丰富的人际关系技巧。
Energetic,fashion-mindedperson.精力旺盛、思想新潮。
Withapleasantmatureattitude.开朗成熟。
Strongdeterminationtosucceed.有获得成功的坚定决心。
Strongleadershipskills.有极强的领导艺术。
Abilitytoworkwellwithothers.能够同他人一道很好地工作。
Highly-motivatedandreliablepersonwithexcellenthealthandpleasantpersonality.上进心强又可靠者，并且身体健康、性格开朗。
Theabilitytoinitiateandoperateindependently.有创业能力，并能独立地从业。
Strongleadershipskillwhilepossessingagreatteamspirit.有很高的领导艺术和很强的集体精神。
Behighlyorganizedandeffecient.工作很有条理，办事效率高。
Willingtolearnandprogress.肯学习进取。
Goodpresentationskills.有良好的表达能力。
positiveactivemindessential.有积极、灵活的头脑。
Abilitytodealwithpersonnelatalllevelseffectively.善于同各种人员打交道。
Havepositiveworkattitudeandbewillingandabletoworkdiligentlywithoutsupervision.有积极的工作态度，愿意和能够在没有监督的情况下勤奋地工作。
Young,bright,energeticwithstrongcareer-ambition.年轻、聪明、精力充沛，并有很强的事业心。
Havinggoodandextensivesocialconnections.具有良好而广泛的社会关系。
Beingactive,creativeandinnonativeisaplus.思想活跃、有首创和革新精神尤佳。
Withgoodanalyticalcapability.有较强的分析能力。
[自我评价英文]
服务质量英文自我评价报告12
Good people management and communication skills. Team player.有良好的人员治理和交际能力。能在集体中发挥带头作用。
Able to work under high pressure and time limitation.能够在高压力下和时间限制下进行工作。 Be elegant and with nice personality.举止优雅、个人性格好。
With good managerial skills and organizational capabilities.有良好的治理艺术和组织能力。 The main qualities required are preparedness to work hard, ability to learn, ambition and good health.主要必备素质是吃苦耐劳精神好、学习能力优、事业心强和身体棒。
Mature，self-motivated and strong interpersonal skills.思想成熟、上进心强，并具极丰富的人际关系技巧。
Energetic，fashion-minded person.精力旺盛、思想新潮。
With a pleasant mature attitude.开朗成熟。
Strong determination to succeed.有获得成功的坚定决心。
Strong leadership skills.有极强的领导艺术。
Ability to work well with others.能够同他人一道很好地工作。
Highly-motivated and reliable person with excellent health and pleasant personality.上进心强又可靠者，并且身体健康、性格开朗。
The ability to initiate and operate independently.有创业能力，并能独立地从业。Strong leadership skill while possessing a great team spirit.有很高的领导艺术和很强的集体精神。
Be highly organized and effecient.工作很有条理，办事效率高。
Willing to learn and progress.肯学习进取。
Good presentation skills.有良好的表达能力。
positive active mind essential.有积极、灵活的头脑。
Ability to deal with personnel at all levels effectively.善于同各种人员打交道。
Have positive work attitude and be willing and able to work diligently without supervision.有积极的工作态度，愿意和能够在没有监督的情况下勤奋地工作。
Young，bright，energetic with strong career-ambition.年轻、聪明、精力充沛，并有很强的事业心。
Having good and extensive social connections.具有良好而广泛的社会关系。
Being active, creative and innonative is a plus.思想活跃、有首创和革新精神尤佳。 With good analytical capability.有较强的分析能力。